Annica Carlson

Annica Carlson

Scrum Master & Project Manager

 

Special Sauce

  • Project Management, Agile & Scrum Master experience

  • Strong customer centric focus

  • High internal motivation and drive

Education

  • 2019 - Certified Product Owner in Scrum Utbildning.se

  • 2018 - Soft values for analysts Learning Tree International

  • 2017 - Professional Scrum Master Certification NFI

  • 2017 – Agile project management in practice NFI

  • 2000 – Project manager Astrakan, Stockholm

  • 1997 – Education Network technician / PC coordinator NyttoData

  • 1996 – Preparatory training plan network technician/PC coordinator Eductus / BootNet

  • 1993 – Watchmaker training Hightech & Storm, London

  • 1987 – Economic Line Katrinelundsgymnasiet

Availability

Immediately

Languages

  • English

  • Swedish

Preferred Locations

Gothenburg

With IT Industry experience since 1996, Annica is an experience project manager with experience in large and complex initiatives in both public and private sectors. She has strong interpersonal skills with curiosity, passion and confidence. Her most recent experience has been in delivering Agile with the highest focus on customer value, fostering an environment of predictability and trust. Annica is a rational thinker who quickly identifies the root of the problem and uses a construction question framework to gain clarity for stakeholders to ensure we remain on track and are truly effective. 

Scrum Master | Hogia HR Products

August 2019 – current

In this role as Scrum Master, I am in service to three teams who developing the HR system. Customer value is a key focus and I work transparently with the team, using tools that best create the conditions for efficiency, flow and in avoidance of delays, bottle necks or obstacles. I foster an environment of well being and aware of the technical maturity of the various teams, utilise coaching and training to ensure that Scrum, Kanban and Agile and developed and maintained.

Alongside the Agile Coach, I host a cadence of Agile training which covers the basics, Scrum Master and Product Owner programs. Agile maturity at the organisation is high and so we work with continuous delivery and DevOps.

Senior Project Manager / Agile Project Manager / Scrum Master | CGI

April 2016 – August 2019

The key initiative in this engagement was the implementation of Microsoft Dynamics NAV 2018. Engaged as an IT Project Manager I soon switched to working with an Agile context with the added benefit of participating in the Mentorship Program in the capacity of Mentor to colleagues. In this engagement I utilised Scrum and Agile working methods with customers that included: Göteborgs Spårvägar, The Library app Göteborgsstad, HH Ferries and Stena SAILS pilot project. 

Project Manager / Change Manager | Extenda

September 2015 – April 2016

Project manager and Change Manager for the development and implementation of cash and card payment system to H&M. This involved several implementations, rollouts and deliveries in parallel and the PPS model was applied. The team included a solution architect, application specialist, developer, test leader and Configuration manager from both Sweden and Romania.

Project Manager, Owner FINY Holding

November 2012 – August 2015

My key role in this StartUp company was the product development of the software and to package FINY's offer whilst developing an efficient organisation across Sweden and India. The solution was a complex digitised analysis and procurement system for financial services that was integrated with point-of-sale registers. The target market group included banks, credit market companies and insurance companies. I was also the responsible contact for advertising agencies, designers and in our television commercials.

Let’s Make It | Self-Employed

2000 - 2005

Consultant as coach and mentor, having trained ~70 consultants within customer service, purchasing, sales process, inventory management, customer relations, and marketing.

Network Technician | Computerland - Merkandtildata

1997 - 2000

Consultant across several indsturies for troubleshooting and repair of hardware, build-out of physical network and IT Maintenance inclusive of on-site user support.

Store Manager | KappAhl, Boutique Butterfly and SHOCK

November 2016 – January 2017

Worked in Gothenburg, Malmö and London as a sales person and later, store manager. In addition to the regular tasks in the clothing industry, I also undertook buying travel to London and as the Nordic agent for the watch brands HighTech and Storm. I was subsequently trained as a watchmaker / watch repairman in England.