Kavita Gandhi

Kavita Gandhi

Senior Project Manager

 

Special Sauce

  • 14 years project management experience

  • PMP Certified

  • Agile & Waterfall project experience

  • MS Project, Sharepoint, Jira & ServiceNow experience

Education

SAIC - PMI Global

Project Management Professional (PMI) certification, June 2009

Rutgers College of Pharmacy

Bachelor of Science in Pharmacy, 1994

Availability

1 Month Notice

Languages

  • English

Manulife | Senior Project Manager

Apr 2019 - Present | Hong Kong, SAR

  • Responsibility for the Agile delivery and implementation, change management, coordination, execution, and reporting of a digital ePOS Point of Sale application on iOS and Web platforms for sales of financial, insurance and investment products.

  • Managed a regional and local Vietnam teams using agile methodology for prioritization, planning, development, and delivery

  • Managed user story development using JIRA and Confluence for Business and Process and Documentation development

  • Managing Stakeholders and Vendor partners as well as guiding on critical strategy, risk mitigation, and key business decisions.

  • Facilitate and conduct workshops between Banca Partner, Stakeholders, Program leaders, and development and technical teams

  • Track project timelines and communicate with stakeholders to ensure successful and timely system deliveries to client.

ASG Group | Consulting Manager

Apr 2017 - Apr 2019 | Hong Kong, SAR

AXA Services Asia – Strategic Business Manager for COO of AXA Asia Markets

  • Client facing role with all strategic support to COO of AXA Asia Markets

  • Facilitation and Organizations of Executive Leadership Team Meeting, including Agenda and Presentation Prep, Action Item Follow-up with Executive Team Members

  • IT Strategy Development

  • Executive PowerPoint Pack Development as requested by COO

  • General Support as requested by COO

Client – Manulife/DBS Bank – Program Manager

  • Client facing role with responsibility as a program and project management 

  • Successful planned and delivered of DBS Bank/Finantix digital point of sales (POS) system implementation using Agile delivery 

  • Managed development of banc assurance point of sale (POS) digital platform for mobile insurance and financial product sales. 

  • Expertly facilitated planning around budget, scope, schedule, and resources to develop and finalize a statement of work.

  • Led a delivery team of twenty resources using agile methodology, JIRA and Confluence

  • Successfully delivered three releases with client sign-off within seven months on time and under budget

  • Credited with positive turnaround of a strained client and partner relationship with expert relationship building skills

Worked with team with members across Singapore, Hong Kong and Italy

Client – Manulife/DBS Bank – Program Manager

  • Represented as the client-side project manager to roll out Microsoft Dynamics CRM – customer relationship management system at Crown using agile project management methodologies. 

  • Facilitated daily SCRUM meetings for a fifteen-member team for oversight of development, testing, and implementation.

  • Tracked and mitigated project risks and kept management abreast of project progress through the project steering committee.

  • Developed project governance and implemented improvements to governance processes for project oversight and decisions.

  • Worked alongside the product manager to develop user stories and design workflows models. 

  • Identify and resolve complex problems and potential risk issues across the project by managing risk tracking

  • Planning and Delivering Training sessions for use of the Dynamics CRM System for key stakeholders

Client – CROWN Worldwide – IT Strategy Consultant

  • Delivered a comprehensive IT Strategy for Director of IT and CEO of Asia. 

  • Client facing role with responsibilities for review and develop current ‘As Is’ assessment of the IT department and the formulation and delivery of recommendations for a five year It Strategy Plan. 

  • Developed questions and interviewed top C Level stakeholders to gather feedback on IT department function.

  • Presentation of finished IT Strategy to Director of IT and CEO of Asia

A-Squared Group | Program Manager

May 2015 - Jan 2017 | Hong Kong, SAR

  • Client-Facing role with responsibility for the overall program delivery and implementation, change management, coordination, execution, and reporting of a digital Content/Knowledge Management and eLearning COTS mobile product solution

  • Managed a global team using agile methodology with COTS solution development completed out of Spain.

  • Managed development of Business Requirements, Functional Requirements, Use Cases, User Stories, & System Process

  • Delivering Training sessions for use of the content and knowledge management as well as the eLearning systems

  • Facilitate and conduct Requirements gathering workshops between Stakeholders and Program leads.

  • Track project timelines and communicate with stakeholders to ensure timely system deliveries to client.

SBG Technology | Project Manager

Nov 2013 - Dec 2014 | London, UK

  • Responsible for the business analysis and Program Management support of Clinical Systems Projects contract.

  • Track project timelines and motivate and communicate with development team to ensure timely implementation.

  • Managing Key Stakeholders through Requirements Gathering and Systems Development and testing, including detailed analysis, defining system functional requirements, planning and facilitating meetings, managing and meeting deliverable time lines and tasks and resource requirements and allocation.

  • Facilitate and mediate internal and client facing meetings on a weekly and ad-hoc basis to mitigate risks/issues.

  • Collaborate with client to provide up-to-date status reports to key stake holders and management. 

Hewlett-Packard | Program Manager

Feb 2012 - Nov 2013 | London, UK

  •  Responsible for the overall program development, oversight, coordination, implementation, execution, and control of the simultaneous conversion of 10 independent clinical applications on the ICD-10 Remediation project.

  • Manage HP hiring, on-boarding, terminations, training and project orientation requirements, time reporting, status reports, and quarterly and annual performance reviews for fifteen (15) direct reports.

  • Contribute to project planning initiatives for incremental delivery of software components in alignment with internal requirements gathering, including defining project scope, plan, goals, deliverables, and resources

  • Lead team of developers, testers, and analysts on technologies including Web- Based, HTML, Java, JavaScript, 

  • Facilitate and mediate internal and client facing meetings on a weekly and ad-hoc basis to mitigate issues.

  • Maintain the repository for status reports, work plans, and managing staff through changes to requirements 

SAIC | Project Manager

Oct 2007 - Feb 2012 | New Jersey, USA

  • Hands-On Analysis and Requirements management for the SQWM (Surgical Quality Workflow Manger), SRP (Scheduling Replacement Project) and ADR (Administrative Data Repository) databases

  • Contributed in the development of project plan, work breakdown structure, key milestones and key deliverables

  • Evaluating new tools and technologies and developing an analysis of alternatives for technology options

  • Responsible for the development of Requirements, Use Cases, User Stories, Process Models, Test Plans & Scripts.

  • Facilitating weekly team and client facing meetings, tracking development issues and deliverables, addressing concerns from technical staff, vendor, and business owners and escalating to Program Manager as needed. 

Somerset Medical Centre | Systems Manager

Apr 2005 - Oct 2007 | New Jersey, USA

  • Coordinating and managing IT Staff on upgrades, testing and implementation of new Cerner Millennium code.

  • Develop and Present Training sessions for system users on new development changes.

  • Requirements Gathering and Requirements Management of technical and functional requirements.

  • Managing, Maintaining, performing analysis of Cerner Millennium System PharmNet database issues 

  • Developing and maintaining Issues Database for daily processes using MS Access and Excel.

St Barnabas Healthcare | Pharmacist Manager

Aug 2003 - Apr 2005 | New Jersey, USA

  • Long-Term Care Clinical Pharmacist Duties

  • Supervising and Scheduling of Technician staff.

  • Developing and maintaining database for daily processes using MS Access and Excel

Prudential Insurance & Financial | Project Manager

June 1999 - Jan 2003 | New Jersey, USA

  • As a hand on Project Manager of 5 developers:  Define and Document specifications for Insurance Products Sales System, Financial Systems Integration, and Performance Pay System(PPS) 

  • Developing Business and Functional Requirements from requirements gathering sessions with client.

  • Create detailed Project Plan identifying and assigning tasks and efficiently estimating time lines for each task.

  • Managing stakeholders, project team on day-to-day development activities to ensure that the deadlines are met

  • Developed modules to import Insurance Product, Financial and Employee’s personal and salary data 

  • Designed user interface for Prudential Insurance Sales staff to access information on Insurance Products.

  • Design and Develop user interface to allow management to plan for appropriate compensation for 40,000 employees by viewing and comparing current employee salaries to market salary ranges.

Teldata Control | Project Leader

Oct 1997 - Jun 1999 | New Jersey, USA

  • As a Project Leader of 3 developers:  Design and develop functional specifications for bill-tracking system (Bill Manager)

  • Prepared detailed project plans to ensure all tasks meet the specifications and requirements of the user community.

  • Design and develop telephone Bill Manager using MS Access 97 to log, track, audit, pay, and telecom bills.

  • Carried out Detailed Implementation at client sites, including installations and trainings of Bill Manager.

  • Design and develop interface using Visual Basic for importing billing information in various formats (i.e. fixed length, comma delimited, text, and database) from vendor billing CDs into Bill Manager’s Relational database.

Edwards Superfood Store | Pharmacy Manager

Jan 1994 - Sep 1997 | New Jersey, USA

  • Managing pharmacy which entailed tracking inventory, ordering and receiving drugs, producing accounting reports, scheduling employees and making sure of smooth operation of Pharmacy.