Vikrant Sharma

Immediately

13+ years of in-depth knowledge of Project Management Office (PMO) processes and Business Control
Expertise in Project Planning, Budgeting, Financial planning and analytics, Controlling and reporting
Involvement in New Business Development from a financial and effort estimation perspective, including necessary analysis, preparation of business cases and valuations
Excellence at business planning, researching new operational methods, and implementing strategies for greater profitability and efficiency
Develop & evolve the reporting framework along with KPI’s & metrics to track and monitor business performance
Driving project profitability through cost control and fixing revenue leakages
Profound knowledge of IT Key Performance Indicators (KPIs) & metric reporting including industry standard & best practice information
Proven and consistent delivery of PMO & Control activities with multi-million dollar and multi-geography projects
Thorough knowledge of Risk Management, Change Management and ISO audit expectation for projects
Passion for creating and leading project management offices inclusive of Business Control function that help organization to identify, prioritize, initiate, manage and monitor most critical projects

Monitor, optimize and report the profitability of the project
Monthly Balance Sheet analysis, Cost Control and Cost Analysis
Create, maintain and report Project Budget and Efforts burndown
Track budget against the Cost Performance Baseline and report
Monthly analysis of Accounts Receivable (AR) and Accounts Payable (AP)
Help project manager create slides for Weekly and Monthly Project Reviews
Support project level quality and security audits
Creation of project documents, case studies and review presentations
Controlling the hiring, staffing, maintaining and career development of a diverse and effective workforce
Support Pre-Sales activities by creating and reviewing solution documents and presentations
Conducting training and guiding sessions for new hires to the PMO team
Business case development & justification; Facilitating the Benefits Plan; Measuring/tracking benefit return
Conceptualize & construct new process frameworks, as well as reviewing recommending and documenting improvements to establish processes
Solely developed the project effort estimates and financial budget for development & testing User Interface development project for Volvo Cars
Responsible for creating business case and New business effort and pricing validation
Creation and standardization of reporting dashboard and reports to enable WFH including the additional cost incurred
Work from Home (WFH) cost prognosis and report P&L control due to new working models

Create and maintain the cost and effort burn down reports for project undertaken for Volvo
Report and present the monthly progress of the project profitability
Create, manage and track the change notes for the engagement
Report KPI performance for Service Desk project
P&L analysis and revenue assurance for the projects with the client
Maintain the internal profitability of the project through Service improvement initiatives
Creation and updating project documents, case studies and review presentations
Provide training for the implementation of the new service request to be included in the Service Desk scope
Train new hires for PMO and Business Control area
Manage the asset inventory and allocation of assets to new hire
Built and manage Excel Tool for project forecast for entire engagement with Volvo Cars
Responsible for revenue assurance for the entire engagement
Responsible to creating change notes for new and existing business as per contract requirements
Formalize and standardized reporting presentations and formats
Appreciated for creation of high-end presentations for Pre-Sales, Project reviews and Solutions

Revenue optimization and financial reporting for both Amlin and Everything Everywhere(EE) clients
Ensuring ISO and security compliance for the EE
Revenue assurance for the both EE and Amlin project
Manage Back Office operations for EE
Designing, execution and management of SIP for the project
Setting up of end to end Sub Contractor payment process
Identification and rectification of resources utilization reporting leading to revenue leakages
Standardized the work flow process to improve coordination between BO and front end team for quick and definitive solutions
Review of monthly performance of the BO with client and boosted client confidence

Management Information and slide creation for 3 Governance Board Calls
Production and follow-up of weekly progress meeting minutes at Program level
Updating the Senior Management with current statuses and figures
Communicate the decisions taken during the governance board call to the teams and forums
Billability Management and Resourcing Management
Creation of financial quotes for new/existing business
Created master data sheet to act as a single source of information for most reporting requirements
Monthly analysis of the project PnL and report anomalies to the management
Set up of the revenue estimation and tracking excel for different contracts under the engagement
Setting up of 3 fold governance structure and solely responsible for creating monthly and quarterly performance decks
Act as a Knowledge Management replacement in absence of the main SPOC
Handle employee issues and getting it resolved to ensure harmony and smooth functioning of the project
Acting Project manager for all administrative and support activities so as to enable Operations team to concentrate on the delivery
SPOC for quarterly quality and security audits and client visit and annual reviews
SPOC for business continuity and readiness assessment in case of emergency

Client engagement at British Telecom
Monthly Revenue Estimation for 1+ Bn Dollar engagement
Running of Governance Board Calls with the Client
Updating the Senior Management with current statuses and figures
Coordinate with PMs in Identifying, prioritizing and calculating magnitude of all project related risk & issues
Escalation and discussions for mitigation of the Delivery issues and risks with client
Contributions:
Developed new presentation model for the pipeline projects
Run monthly governance forum for the biggest deals in the industry
Helped setting up a tool for revenue tracking vs actuals which efficiently compared actuals versus the pipelined revenue estimated
Sole responsible for follow up on risk and issue identification and mitigation
Planning for transition and transformational projects handover from existing vendors